Step 1: Plan - Collect Accurate Information

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It is essential that the Death Notification Team collects as much accurate information as possible. Not all information may be shared with the Next of Kin if there is a criminal investigation. Be prepared to explain this to the Next of Kin.

The most common questions asked by the Next of Kin during the death notification include: "How do you know it is my loved one," "What happened," "Where did the death occur," "When did this happen," and "Where is my loved one now?"

It is essential that the Death Notification Team collects as much accurate information as possible. Not all information may be shared with the Next of Kin if there is a criminal investigation.

Common questions asked include:

  • "How do you know it is my loved one?"
  • "What happened?"
  • "Where did the death occur?"
  • "When did this happen"
  • "Where is my loved one now?"